1Anchor support

Tell us what happened.
We’ll help you find the path.

Use the protected form for questions about sign-in, household members, calendars, school, privacy, or the 1Anchor app.

Product support

Start with the useful details.

Tell us what you expected and what happened. A short, focused note helps us route your question without collecting unnecessary family information.

Do not include passwords, invitation codes, or authentication links.
Do not include children’s personal information, private schedules, or other sensitive household details in your message. If we need a screenshot or other evidence, we’ll ask for it in a follow-up.
For app issues, include your device model and iOS version when useful.

Your message is routed privately to 1Anchor product support. We use it only to review and respond to your request. See the Privacy Policy.

Household invitations are private links. Open the invitation you received from the same iPhone, or ask the sender to share it again.

Read how privacy is shaping 1Anchor, then use the support form if your question is not answered there.

Potential vulnerabilities use a separate private disclosure process managed by Covevi Labs.